TERMS OF POLICY & PRIVACY STATEMENT
This policy governs your use of Chengge's website and services, and explains how we collect, use, and protect your information in the course of manufacturing and supplying industrial fasteners worldwide.
Please read this document carefully. By accessing our website or engaging in business with Chengge, you acknowledge that you have read, understood, and agreed to be bound by these terms and our privacy practices.
Acceptance of Terms
These Terms of Policy constitute a legally binding agreement between you and Chengge governing your access to and use of our website, product catalogs, quotation services, and related communications.
If you do not agree with any part of these terms, you must discontinue use of our website and services immediately.
Use of the Website
You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of, or restrict the use of, this website by any third party. Specifically, you agree not to:
- Attempt to gain unauthorized access to our systems or networks.
- Transmit any malicious code, viruses, or harmful material.
- Reproduce, duplicate, or resell any part of the website without written consent.
Products & Specifications
All product descriptions, material grades, dimensional data, and technical specifications published on this website are provided for reference purposes. Products are manufactured according to DIN, ANSI, ASME, ASTM, ISO, GB, and customer-specific standards.
While we strive for accuracy, final specifications, tolerances, and certifications for any order are confirmed in the official quotation and manufacturing agreement. Chengge reserves the right to update product ranges and specifications without prior notice.
Information We Collect
When you contact us or request a quotation, we may collect the following categories of information:
Contact Information
Name, company, email address, phone number, and shipping details.
Project Details
Drawings, specifications, material requirements, and order quantities.
Technical Data
IP address, browser type, and pages visited via cookies and analytics.
Communication Records
Correspondence relating to inquiries, quotations, and support.
How We Use Data
Information collected is used strictly for legitimate business purposes, including:
- Preparing quotations and processing orders.
- Managing production, delivery, and quality documentation.
- Responding to technical inquiries and providing customer support.
- Improving our website and services.
We do not sell your personal information to third parties. Data may be shared with logistics partners and third-party inspection bodies solely to fulfill your order.
Data Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. Confidential engineering drawings and project specifications are handled under strict internal access controls.
While we take reasonable precautions, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Intellectual Property
All content on this website, including text, logos, product images, technical illustrations, and layouts, is the property of Chengge and is protected by applicable intellectual property laws.
Customer-supplied drawings and specifications remain the property of the customer and are treated as confidential.
Limitation of Liability
The website and its content are provided on an "as is" basis. To the fullest extent permitted by law, Chengge shall not be liable for any indirect, incidental, or consequential damages arising from the use of, or inability to use, this website.
Product warranties and liabilities are governed exclusively by the terms set out in the applicable sales contract.
Changes to This Policy
We may update this Terms of Policy from time to time to reflect changes in our practices or legal requirements. Any revisions will be posted on this page with an updated effective date. Continued use of the website after changes constitutes acceptance of the revised terms.
Contact Us
If you have any questions regarding these terms or our privacy practices, please contact our team.
Last updated: January 1, 2024