PRIVACY POLICY

Chengge ("we", "our", or "us") is an industrial fastener manufacturer specializing in high-temperature, high-strength, and corrosion-resistant fastening solutions. We respect your privacy and are committed to protecting any information you share with us through our website, inquiries, quotations, and business transactions.

This Privacy Policy applies to all personal and corporate data processed in connection with our OEM/ODM manufacturing services, product supply, and customer communications. By using our website or engaging our services, you agree to the practices described below.

To process inquiries and fulfill orders, we may collect the following categories of information:

• Contact Details: Name, company name, job title, email address, phone number, and postal address.
• Technical Requirements: Product drawings, specifications, material grades, and project details submitted for quotations.
• Transaction Data: Order history, delivery information, and payment-related records necessary for supply.
• Website Usage Data: IP address, browser type, pages visited, and referral sources collected automatically.

We use collected information strictly for legitimate business purposes, including:

• Preparing quotations, reviewing drawings, and planning production processes.
• Manufacturing, inspecting, and delivering fastener products and complete sets.
• Providing quality documentation, certificates, and inspection reports.
• Responding to inquiries and providing technical and after-sales support.
• Complying with applicable legal, regulatory, and export requirements.

We treat your business information as confidential and never sell your personal data. We may share limited information only with:

• Logistics & Shipping Partners: To arrange delivery of finished products.
• Third-Party Inspection Bodies: Where independent verification is requested for your order.
• Regulatory Authorities: When required by law or to meet compliance obligations.

All partners are bound by confidentiality obligations consistent with this policy.

Just as our fasteners are engineered under strict ISO 9001 controls, we apply organizational and technical safeguards to protect your data. Confidential drawings, specifications, and proprietary designs are handled with restricted access and traceability throughout our processes. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Subject to applicable law, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your data, where legally permissible.
• Object to or restrict certain processing activities.

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